Cancel Subscriptions with One Click

日経新聞によると、米連邦取引委員会（FTC）は、消費者が商品やサービスのサブスクリプションサービスを「１クリック」で解約できる新たなルールを決定しました。

このルールは、サブスクの解約手続きを複雑化して、消費者による解約を意図的に阻害しようとする企業を取り締まるもので、新ルールに反する企業は法律違反となります。

これまでも、FTCは大企業が複雑な仕組みを用いて消費者による解約を妨害しているという事例を追及してきました。

【English】

The U.S. Federal Trade Commission (FTC) has established a new rule requiring that consumers must be able to cancel their subscriptions to products and services with a single click.

This rule targets companies that intentionally complicate the cancellation process , deliberately obstructing consumers from unsubscribing. Additionally, the FTC has indicated that companies failing to implement easy cancellation methods may face penalties.

The FTC will also regulate the sale of products and services through “negative option” marketing. A negative option refers to a system in which consumers who sign up for a free trial are automatically charged unless they cancel within a certain period.

The FTC has been pursuing large companies such as Adobe and Amazon, accusing them of using complicated systems to prevent consumers from easily canceling subscriptions.

With the introduction of this “one-click cancellation” rule, there is hope for more fairness in commercial transactions.